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FAQ

My hard drive is not recognized when the PUMA Cloner power supply is turned on
For some disks, the default response time of 25 seconds is not sufficient, especially if the damaged sectors are at the beginning of the partition. It ...
Tue, 2 Apr, 2019 at 11:00 AM
My hard disk drive is no longer recognized by the PUMA Cloner during cloning. What should I do (Error code 21)?
On some disk models, it may happen that a command changes the disk from "recognized" to "not recognized" (Error code 21) This problem ...
Tue, 2 Apr, 2019 at 11:01 AM
What types of hard drives can I clone?
You can clone HDD, IDE, SATA, USB, SSD, SCSI, SAS, FC hard drives of any brand. To know: Any device with an IDE or SATA connection (connection to our ...
Tue, 2 Apr, 2019 at 11:02 AM
"Insufficient space on the selected disk"
When creating the project, by choosing the "image" mode as the destination, you can be confronted with this message if your device containing the ...
Tue, 2 Apr, 2019 at 11:03 AM
Why is it mandatory to delete my destination clone disk between each client
When using a clone disk (choosing the destination in step 3) it is recommended to erase the destination device with the eraser present in the PUMA Cloner. ...
Tue, 2 Apr, 2019 at 11:04 AM